PURCHASE ORDERS (Public Schools ONLY)
Gander Publishing accepts purchase orders from public school districts in the US and Canada (We cannot accept PO’s from private schools or businesses). We require a physical copy of the purchase order and therefore cannot accept purchase orders through our website. If you wish to order with a purchase order, please do so by emailing it to firstname.lastname@example.org. We will email you an order confirmation as well as a shipping confirmation. If email is unavailable to you, you may fax the PO or send via standard mail. Please see our Shipping and Handling page for freight cost and delivery times.
Mail: Gander Publishing, PO Box 780, Avila Beach, CA 93424
For vendor information, a completed W9 is available to download.
Orders may be placed on our website using a school or personal credit card. If you are using a Purchase Order, please see above.
SHIPPING AND HANDLING (U.S. and Canada)
Most orders arrive within 7-14 business days of receipt of your order. Items that are not in stock, or large orders that will be shipped on pallets, may take longer. Items ordered together may not arrive in the same package or shipment. Shipping and Handling Charges (link to table)
Important International Shipping Information
Please keep in mind that your order may be subject to additional fees, such as customs and import duties of the destination country. These charges are your responsibility and Gander Publishing is unable to determine what these fees may be at the time of purchase. Please contact your local customs office or tax authority for information about any such fees prior to ordering.
If a package or shipment is returned to us as refused or unclaimed, the purchase price of the item(s) will be refunded, less any costs incurred. All shipping charges are your responsibility. If a refused or unclaimed package or shipment is not returned to us, no refund will be issued. Transit time for most shipments is approximately 10-14 business days from when we process your order. If you have questions regarding this policy or would like more information on shipping options, please email email@example.com.
Overnight, two-day, and three-day delivery is available in some areas. Call 800-554-1819 or email firstname.lastname@example.org for pricing. Allow at least one business day for processing.
STANDARD SHIPPING METHODS AND SALES TAX
Shipping charges and taxes are calculated based on shipping address. Shipments within the continental US and Canada are sent via UPS Ground (Alaska and Hawaii may be sent via either UPS or USPS). Shipments via UPS require a street address and cannot be delivered to a PO Box. Shipments outside of the US (excluding Canada) will be sent via USPS. Transit time for most shipments is up to 7 business days from when we process your order.
Sales tax is charged for items shipped to California addresses.
Our goal at Gander Publishing is to provide customers with quality educational products. However, we understand that sometimes the product may not meet your needs. If the product you receive isn't what you'd hoped for, you may return it (subject to approval) for a refund within 30 days. All products must be returned in their original packaging, envelopes, and shrinkwrap unopened when applicable, and must be in new condition.
In the event of a return, the purchase price of your product will be refunded, less shipping costs (if reduced or no shipping costs were paid on the original order, regular shipping costs will be deducted from refund amount).